At Jaysukh Tour and Travels Private Limited, we strive to provide a seamless travel booking experience. We understand that travel plans may change, and this Refund and Cancellation Policy outlines the terms applicable to cancellations, refunds, and modifications of bookings made through our website.

By booking any travel service with us, you agree to the terms stated below.

1. Booking Cancellation

Customers may request to cancel their booking by contacting our customer support through email or phone.

Cancellation requests are subject to the cancellation policies of the respective airlines, hotels, transport operators, tour operators, and other service providers.

2. Cancellation Charges

Cancellation charges vary depending on:

  • Type of booking (flight, hotel, tour package, transport, etc.)
  • Time remaining before the departure or check-in date
  • Policies of the respective travel service provider
  • Promotional or discounted offers, which may be non-refundable

Jaysukh Tour and Travels Private Limited may also charge a reasonable service or processing fee where applicable.

3. Refund Policy

Refund eligibility depends on the cancellation policy of the respective travel supplier.

If a booking qualifies for a refund:

  • Refunds will be processed after confirmation from the airline, hotel, transport provider, or tour operator.
  • Processing time generally ranges between 7–15 business days, depending on the payment method and service provider.
  • Refunds will be credited to the original payment method used during booking unless otherwise required by law.

Please note that convenience fees, payment gateway charges, visa fees, travel insurance premiums, taxes, or other non-refundable charges may not be eligible for a refund.

4. Non-Refundable Bookings

The following bookings may not be eligible for refunds:

  • Promotional or discounted packages marked as non-refundable
  • Last-minute bookings
  • Certain airline tickets
  • Visa application fees
  • Travel insurance
  • Services already utilized
  • No-show bookings where the traveler fails to arrive on time

5. Booking Modifications

Requests to modify travel dates, passenger details, destinations, or other booking information are subject to availability and the policies of the respective service providers.

Additional charges, fare differences, or supplier fees may apply.

6. Supplier Cancellations

If an airline, hotel, transport provider, or tour operator cancels a booking, refunds or alternative arrangements will be governed by that provider’s policies.

We will make reasonable efforts to assist customers in obtaining available refunds or suitable alternatives.

7. Force Majeure

Jaysukh Tour and Travels Private Limited shall not be held responsible for cancellations, delays, or interruptions caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Pandemics
  • Government restrictions
  • Political unrest
  • Strikes
  • Airline operational issues
  • Weather conditions

Refunds in such situations will depend entirely on the policies of the respective travel suppliers.

8. Return Policy

As we provide travel booking and travel-related services, physical products are not sold through our website. Therefore, returns are not applicable. This policy applies only to cancellations and refunds of travel services.

9. Contact Us

For cancellation requests, refund status, or any questions regarding this policy, please contact us:

Jaysukh Tour and Travels Private Limited