At Jaysukh Tour and Travels Private Limited, we understand that travel plans may change due to unforeseen circumstances. This Cancellation Policy explains the terms and conditions for cancelling bookings made through our website.

By booking any travel service with us, you agree to this Cancellation Policy.

1. Booking Cancellation

Customers may request to cancel their booking by contacting our customer support through email, phone, or any other official communication channel.

Cancellation requests will be processed according to the cancellation terms of the respective airline, hotel, transport provider, tour operator, or other travel service provider.

2. Cancellation Timeline

The amount eligible for a refund, if any, depends on:

  • The type of booking (flight, hotel, tour package, bus, car rental, etc.)
  • The cancellation date and time
  • The travel date
  • The cancellation policy of the respective service provider
  • Any promotional or special offers applicable to the booking

3. Cancellation Charges

Cancellation charges may include:

  • Airline or transport provider cancellation fees
  • Hotel cancellation charges
  • Tour operator cancellation charges
  • Payment gateway or banking charges (where applicable)
  • Processing or service fees charged by Jaysukh Tour and Travels Private Limited

These charges may be deducted from the refundable amount, if applicable.

4. Non-Refundable Bookings

The following bookings are generally non-refundable unless otherwise specified:

  • Promotional or discounted bookings marked as non-refundable
  • Last-minute bookings
  • No-show bookings (failure to arrive or check in on time)
  • Visa application fees
  • Travel insurance premiums
  • Convenience fees and payment processing charges
  • Services that have already been used or partially utilized

5. Booking Modifications

If you wish to change your travel dates, destination, passenger details, or other booking information, please contact us as soon as possible.

All modification requests are subject to:

  • Availability
  • Approval by the travel service provider
  • Applicable fare differences
  • Additional supplier or service charges

We cannot guarantee that all modification requests can be accommodated.

6. Supplier Cancellations

If an airline, hotel, transport provider, or tour operator cancels your booking, we will assist you in obtaining a refund, credit, or alternative arrangement based on the supplier’s policy.

Jaysukh Tour and Travels Private Limited acts as a booking intermediary and does not control the cancellation policies of third-party service providers.

7. Force Majeure

We shall not be held responsible for cancellations or disruptions caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Pandemics
  • Government restrictions
  • War or civil unrest
  • Terrorist activities
  • Airline operational issues
  • Weather conditions
  • Strikes or labor disputes

Refunds or travel credits in such cases will depend on the policies of the respective travel supplier.

8. Refund Processing

If your cancellation is eligible for a refund:

  • Refunds will be processed after confirmation from the respective travel supplier.
  • Refunds are generally processed within 7–15 business days, depending on the payment method and the supplier’s processing time.
  • Refunds will be credited to the original payment method used during booking unless otherwise required by law.

9. Customer Responsibility

Customers are responsible for reviewing the cancellation terms applicable to their selected travel services before completing a booking.

Failure to provide correct traveler information or required travel documents may result in cancellation without eligibility for a refund.

10. Contact Us

For cancellation requests or assistance, please contact:

Jaysukh Tour and Travels Private Limited